Supervisory Housing Management Specialist
This position starts at a salary of $102,663.00 (GS-13, Step 1) to $133,465.00 (GS-13, Step 10) with promotion potential to $133,465 (GS-13, Step 10). In this Supervisory Housing Management Specialist position, you will strengthen the Department's ability to protect the homeland by becoming a valuable member of a team professionals. Your job will include duties such as:
Directing, implementing, coordinating and overseeing a variety of hospitality services in the daily execution of Lodging & Conference Center (LCC) duties; Serving as a Branch Chief and principal point of contact regarding the daily operations of the LCC to include developing policies, standard operating procedures, administrative processes and establishing and maintaining a positive guest culture; Supervising staff and directing/adjusting operations to meet priorities or changing programs or production requirements; Managing, controlling and coordinating the complex objectives of the program to accomplish the mission; and Utilizing and maintaining hotel and conference scheduling system to meet short and long range plans and priorities.
Experience:
You qualify for the 13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
Demonstrating experience applying knowledge of hospitality/hotel management industry Performing administrative planning, scheduling and coordination of work forces and resources pertaining to housing management activities Recommending changes or amendments to improve housing management policies Dealing with visitors at all levels of the federal government and private sector Utilizing and maintaining hotel and conference scheduling system Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 03/18/2020. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation:
U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For more information visit this link. Residency:
There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency wavier by meeting one or more of the following conditions:
Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period:
All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles:
If you have never worked for the Federal Government, you are not CTAP/ICTAP eligible. Information about ICTAP or CTAP eligibility can be found here. You must submit the supporting documents listed in the Required Documents section of this announcement. In addition, to be considered well qualified under CTAP/ICTAP, you must be placed in the Well-Qualified category for this position, as described in the How You Will Be Evaluated Section.
Estimated Salary: $20 to $28 per hour based on qualifications.
Directing, implementing, coordinating and overseeing a variety of hospitality services in the daily execution of Lodging & Conference Center (LCC) duties; Serving as a Branch Chief and principal point of contact regarding the daily operations of the LCC to include developing policies, standard operating procedures, administrative processes and establishing and maintaining a positive guest culture; Supervising staff and directing/adjusting operations to meet priorities or changing programs or production requirements; Managing, controlling and coordinating the complex objectives of the program to accomplish the mission; and Utilizing and maintaining hotel and conference scheduling system to meet short and long range plans and priorities.
Experience:
You qualify for the 13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
Demonstrating experience applying knowledge of hospitality/hotel management industry Performing administrative planning, scheduling and coordination of work forces and resources pertaining to housing management activities Recommending changes or amendments to improve housing management policies Dealing with visitors at all levels of the federal government and private sector Utilizing and maintaining hotel and conference scheduling system Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 03/18/2020. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation:
U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For more information visit this link. Residency:
There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency wavier by meeting one or more of the following conditions:
Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period:
All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles:
If you have never worked for the Federal Government, you are not CTAP/ICTAP eligible. Information about ICTAP or CTAP eligibility can be found here. You must submit the supporting documents listed in the Required Documents section of this announcement. In addition, to be considered well qualified under CTAP/ICTAP, you must be placed in the Well-Qualified category for this position, as described in the How You Will Be Evaluated Section.
- Department:
1173 Housing Management - Salary Range:
$102,663 to $133,465 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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